On Call Plan includes support of one server and up to 10 PCs. Additional PCs and servers can be added on to perfectly tailor the plan for your needs.

 

Our On Call IT Service serves both small businesses and larger organizations that are seeking security and maintenance for their network. On Call IT Service includes all of below services and access to Wingate's experienced technology team.
 

PC Maintenance

 

  • Basic workstation inspection and cleaning of workstations & server

  • Perform operating system updates and security patches.

  • Virus protection updates and configuration.

  • Spam, Spyware, Malware and Pop-up protection updates.

  • Application software updates and configuration.

  • Remove temp files, cached items and perform a hard drive clean-up.

  • Ensure all backup and data recovery tasks are enabled and tested.

  • Test and discover hardware related issues or potential problems.

  • Basic network connectivity and speed testing.

  • asic security and intrusion testing of network and firewall abilities.

  • General assessment of network, workstations, connectivity, security as a whole.

  • Optimize startup and shutdown of workstations.

  • Tune up & disabling of unnecessary system services.

  • Hard drive integrity check and advise on preventive backup measures + defragmentation (if required).

  • Verify connections to map drives, printers, 3rd party network connections.

  • Verify email storage and optimization to prevent data loss.

Wingate's On Call Support Services give you affordable access to a responsive, professional and access to our large pool of IT experts , whenever you need us.

 

A proactive and flexible IT service plan for your business to get the IT support they need when they need it. Wingate provide's a proactive and automated preventative maintenance schedule, and the flexibility to control IT budgets. Everon's On Call IT Service is ideal for small to med-sized businesses seeking more than just reactive hourly IT support.

Our team consists of a large pool of IT experts that is at your disposal with just a phone call or email. You will have access to our server management expoerts to helpdesk support from our remote and onsite highly trained engineers should the need arise. We understand that response times are critical when you have technology issues.

On Call Plans starting from AED 1199/mo

Responsive Support When You Need It Most.

 

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